Privacy Policy

This Privacy Policy explains how Audentes Fortuna ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address
• Business Information: Company name, job title, and business requirements
• Website Usage: IP address, browser type, pages visited, and time spent on our website
• Communication Records: Records of correspondence, inquiries, and service requests

How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our security and cleaning services
• To respond to your inquiries and service requests
• To send you information about our services and updates
• To comply with legal obligations and regulatory requirements
• To protect our business interests and prevent fraud

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you have given clear consent for us to process your data
• Contract: When processing is necessary for the performance of a contract
• Legal Obligation: When we are required to process data to comply with legal requirements
• Legitimate Interest: When processing is necessary for our legitimate business interests

Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party companies that help us provide our services
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your consent, for joint marketing activities
• Affiliates: Our parent company or subsidiaries

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices

Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests

Data Retention

We retain your personal data only for as long as necessary:

• Customer Data: Retained for the duration of our business relationship plus 7 years
• Marketing Data: Retained until you withdraw consent or for 3 years of inactivity
• Legal Requirements: Retained as required by applicable laws and regulations

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Data Protection Officer: dpo@audentesfortuna.co.uk
• Email: privacy@audentesfortuna.co.uk
• Phone: +44 20 XXXX XXXX
• Address: London, United Kingdom