Our Door Supervisors serve as the first line of safety and customer engagement for your venue. Trained to manage high-footfall environments like clubs, bars, hotels, and corporate buildings, they provide both security and a welcoming presence. All supervisors are SIA-licensed, trained in crowd control, conflict resolution, and safeguarding vulnerable patrons. Their role extends beyond access control — they de-escalate tensions, monitor behavior, ensure fire safety compliance, and support emergency evacuations. We emphasize both professionalism and courtesy. Our team is inducted before every deployment to understand your venue's expectations, dress code, and tone of customer interaction. Whether it's ID checks, managing queues, or diffusing stressed situations, our supervisors act with discretion and efficiency. At Audentes Fortuna, our door supervisors uphold your brand's reputation while ensuring your patrons are safe and comfortable.
From concerts and conferences to corporate functions and private parties, our Event Security services are designed to ensure safety without disrupting the atmosphere. Our team includes crowd controllers, access point managers, rapid response units, and undercover operatives depending on the event's profile. All officers are event-trained and briefed on site-specific risks, evacuation plans, and guest protocols. They are also skilled in customer interaction, managing guest lists, bag checks, and coordinating with emergency services. Audentes Fortuna works closely with event planners to map out a complete security plan — from entry to exit. We adapt our approach to match the tone of your event, whether high-profile or low-key. Your event's success depends on smooth operation and the safety of everyone involved. With us, you don't just get guards — you get peace, professionalism, and preparedness.
Our Key Holding service ensures fast and secure access to your premises without compromising your peace of mind. We securely store a set of your keys offsite and respond immediately to any alarm activations or access requirements. Available 24/7, our response team conducts thorough checks during call-outs, minimizing risk and providing incident reports after every event. All key holders are trained to handle emergencies, liaise with law enforcement, and re-secure properties following break-ins or false alarms. This service is ideal for business owners, landlords, and property managers who need reliable after-hours or holiday coverage. Audentes Fortuna eliminates the personal risk of sending untrained staff during security events. With GPS-logged patrols, bodycams, and real-time alerts, our key holding service is both transparent and accountable. Enjoy uninterrupted sleep and uninterrupted operations — let us carry the keys to your safety.
In emergencies, every second counts. Our Rapid Response team is on standby 24/7 to address threats, alarms, break-ins, or disturbances at your property. Trained to act decisively under pressure, our responders arrive swiftly, assess situations, and take control while keeping you informed. They coordinate with law enforcement agencies if necessary, secure the premises, and ensure full reporting after every incident. Whether responding to alarms or backing up your on-site team, our Rapid Response units are equipped with bodycams, GPS tracking, and full communication links to our command center. At Audentes Fortuna, rapid response isn't just about speed — it's about smart, coordinated, and lawful action that protects lives and property. Your security doesn't sleep — and neither do we.
Retail environments require a delicate balance between loss prevention and customer service. Our retail security officers are trained to protect your assets while maintaining a positive shopper experience. From standalone stores to shopping malls, we deliver visible, vigilant, and courteous retail protection. Officers are trained in shoplifting deterrence, conflict management, emergency procedures, and CCTV operation. Audentes Fortuna also uses integrated tools such as real-time incident reporting and stock-check coordination with your internal teams. We ensure that suspicious behavior is detected early without creating discomfort for regular customers. Our guards understand brand sensitivity and work in tune with your store's image. Whether undercovered or uniformed, they blend seamlessly into your environment to protect merchandise, staff, and reputation. With us, retail security becomes proactive, professional, and people friendly.